At Igomall we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you access or use our website, mobile application, products, and services.
By using Igomall, you agree to the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
We may collect the following types of information:
1.1 Personal Information
-
Full name
-
Phone number
-
Email address
-
Delivery address
-
Account login details
1.2 Transaction Information
-
Order details
-
Payment confirmation (we do not store card details)
-
Delivery and service records
1.3 Technical Information
-
IP address
-
Device type and browser
-
Log data and usage activity
2. HOW WE USE YOUR INFORMATION
We use your information to:
-
Process and fulfill orders
-
Deliver products and provide installation services
-
Communicate order updates and support responses
-
Improve our platform, services, and customer experience
-
Prevent fraud and unauthorized activities
-
Comply with legal and regulatory obligations
3. PAYMENT INFORMATION
Payments on Igomall are processed through secure, third-party payment gateways.
Igomall does not store your debit or credit card details.
4. SHARING YOUR INFORMATION
We do not sell your personal information.
We may share information with:
-
Payment processors
-
Delivery and logistics partners
-
Installation service providers
-
Legal or regulatory authorities where required by law
All third parties are required to handle your data securely and confidentially.
5. DATA SECURITY
We implement appropriate technical and organizational measures to protect your information, including:
-
Secure servers
-
Encryption and access controls
-
Restricted internal access
However, no system is completely secure, and we cannot guarantee absolute security.
6. DATA RETENTION
We retain personal information only for as long as necessary to:
-
Provide services
-
Meet legal and regulatory requirements
-
Resolve disputes and enforce agreements
7. YOUR RIGHTS
You have the right to:
-
Access and review your personal information
-
Request corrections to inaccurate data
-
Request deletion of your account (subject to legal obligations)
-
Opt out of non-essential communications
Requests can be made through our customer support channels.
8. COOKIES AND TRACKING TECHNOLOGIES
Igomall may use cookies and similar technologies to:
-
Improve site functionality
-
Analyze traffic and usage
-
Enhance user experience
You may control cookies through your browser settings.
9. THIRD-PARTY LINKS
Our platform may contain links to third-party websites.
Igomall is not responsible for the privacy practices or content of those external sites.
10. CHILDREN’S PRIVACY
Igomall does not knowingly collect personal information from individuals under the age of 18 without parental or guardian consent.
11. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time.
-
Updates will be posted on this page
-
Continued use of the platform means acceptance of the updated policy
12. GOVERNING LAW
This Privacy Policy is governed by the laws of the Federal Republic of Nigeria, including applicable data protection regulations.
13. CONTACT US
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact Igomall through our official customer support channels listed on our website.
